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Shipping & Returns

Terms & Conditions Policy

This website is owned and operated by Wix. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors home fragrance and décor. By accessing or using the website of our service, you approve that you have read, understood, and agree to be bound by these Terms.

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In order to use our website and/or receive our services, you must be at least 16 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

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When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. 

The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of Miss Jordan. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

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You agree to indemnify and hold Miss Jordan harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.

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To the maximum extent permitted by applicable law, in no event shall Miss Jordan, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, [website owner] assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

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We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review this page periodically. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.

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You agree to receive from time to time promotional messages and materials from us, by mail, email or any other contact form you may provide us with (including your phone number for calls or text messages). If you don't want to receive such promotional materials or notices – please just notify us at any time. 

Return & Exchange Policy

Thank you for shopping with us. We make sure that you will be completely satisfied with any of our products.

 

  • If for any reason you are not completely satisfied, please notify us within 7 days of your receipt of goods. Please send us a picture with your request to: by@missjordan.co.za. We will offer a refund, exchange, replacement or discount voucher/code on your next purchase.

  • For any undamaged product, simply return it with its included accessories and packaging within 7 days of the date you receive the product. An exchange or refund will be processed on all products returned, provided that they are in their original condition, and have not been opened, used or damaged. 

  • Should an exchange or refund be requested, you will be liable for the courier costs incurred. Any surplus funds will be allocated in the form of a cash discount for our online store.

  • We will consider the condition of the goods being returned before making a refund or exchange.

  • Please note that we do not issue refunds on any products that have been open or used.

 

We will always try our best to assist with refunds where necessary.

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Shipping Policy

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  • Delivery on all orders take 1-7 days once the order has been placed. Subject to stock availability.

  • Delivery is free for all orders over R 1000.00, a delivery fee is calculated at check out for orders less than R1000.00. 

  • Deliveries are made Monday - Friday between 08:00 - 16:00.

  • Orders received after 5pm will be processed the next business day.

  • We do not guarantee that your order will be dispatched or delivered on any particular date and time. Should there be a delay on your order, communication will be made to you via email.

  • We only deliver within the boarders of South Africa.

  • If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

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For further information and and assistance email by@missjordan.co.za or call 068 233 7211

 

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